---
title: Medical Diary
description: // How to have everything you need just a click away On this page, we have all the information you need to manage your existing reservations or add new ones if the customer doesn’t make them directly through the portal…
url: "https://www.prenotazionicloud.com/en/docs/medical-diary/"
updated: "2025-09-26"
category: Medical Office
---

# Medical Diary

// How to have everything you need just a click away

On this page, we have all the information you need to manage your existing reservations or add new ones if the customer doesn’t make them directly through the portal but through other channels (for example, by phone).

 

             ![Gestisci l'agenda online](https://www.prenotazionicloud.com/wp-content/uploads/2023/06/VistaCalendario_AgendaSaloneDiBellezza-1024x377.jpg)

#### New Reservation

If a customer calls to avoid missing a reservation or to check its availability, you can create one directly in this section. Just double-click the row corresponding to the chosen time.

You can choose a customer already in your customer database by choosing “Customer” and selecting them from the drop-down window or by choosing “New Customer” and entering the relevant data:

- Name
- Surname
- Email
- Mobile

Another option could be that of the anonymous customer, in case all the customer’s information is not known or for any other reason.

             ![Nuova Prenotazione Agenda](https://www.prenotazionicloud.com/wp-content/uploads/2023/07/NuovaPrenotazione_Agenda.jpg)

Choose the “Service” you want to use, set the start and end times, the number of people (defined when creating the service) and assign it the station(s).

#### Reservation Management

Received reservations can be viewed in the following modes:

- Day
- Week
- Working Week
- Monthly Calendar

             ![Gestione Prenotazione Salone di Bellezza](https://www.prenotazionicloud.com/wp-content/uploads/2023/06/ModificaPrenotazioneClick_SaloneBellezza-1024x409.png)

By double-clicking on the reservation you can manage the reservation.

             ![](https://www.prenotazionicloud.com/wp-content/uploads/2023/09/EditReservation.jpg)

While the payment for the service can be managed via the “[Payments](https://www.prenotazionicloud.com/en/docs/payments/)” button

![](https://www.prenotazionicloud.com/wp-content/uploads/2025/09/ClickPayments-300x49.png)