---
title: Waiting List
description: // Organize requests to optimize your work The basis of efficient and satisfying work for one’s customers is good organization of time and employees. In order to meet all needs, in addition to “direct” bookings, we have developed this form…
url: "https://www.prenotazionicloud.com/en/docs/waiting-list/"
updated: "2023-09-18"
category: Reservations and Payments
---

# Waiting List

// Organize requests to optimize your work

The basis of efficient and satisfying work for one’s customers is good organization of time and employees.

In order to meet all needs, in addition to “direct” bookings, we have developed this form to allow managers to create a real waiting line in order to always try to satisfy their customers in the event that for any reason were unable to book for that particular day.

             ![Manage the waiting list with our software](https://www.prenotazionicloud.com/wp-content/uploads/2023/09/WaitingList-1024x229.png)

#### Add Customer to Waiting List

By clicking on the button ![Add customer to list](https://www.prenotazionicloud.com/wp-content/uploads/2023/09/AddWaitingList.png) you enter a customer, already present in the registry, on the waiting list.

Some fields are loaded from the registry, while others must be completed based on the service requested.

             ![Add Waiting List](https://www.prenotazionicloud.com/wp-content/uploads/2023/09/AddWaitingList_2.png)

#### Confirmation of reservation

The transition from the waiting list to booking is just one click away ![Click Confirm booking](https://www.prenotazionicloud.com/wp-content/uploads/2023/09/ClickConfirm.png)

The following window will open in which to confirm and complete the data.

In this case it is a reservation for a dinner in a restaurant and the assignment of a table is also required.

             ![Confirm booking](https://www.prenotazionicloud.com/wp-content/uploads/2023/09/Confirm-1024x509.jpg)

Once saved, I will find the booking in the Calendar view of the [Agenda](https://www.prenotazionicloud.com/en/docs/personal-organizer/) and it will be treated in the same way as other bookings already present.