// FAQ

Frequent questions

Prenotazioni Cloud FAQ

Prenotazioni Cloud is an online reservation software aimed at small and medium-sized businesses that need to manage appointments / bookings, customers, services, operators. In particular, the main categories to which it is addressed are Restaurants, Beauty Centres, Hairdressers and Beauty Salons.

Sign up for free and get a 14-day free trial that includes all features. Once the trial is over, you can decide which plan is best for you. If you need more time to evaluate the service please contact us and we will extend it. You can also always benefit from advice from our support team.

No. In your private area you can request a free subdomain with the name of your business like nomescelto.prenotazionicloud.com and you can share it via QR code in your restaurant or on your social channels.

Certainly. A button will be placed on your site that will direct customers to the subdomain of your choice to book your services or gift a gift card.

Our software is developed in Italy and data is stored on Microsoft Azure Cloud in Europe.

Certainly. To use online payments, in the reserved area you will need to create or connect a Stripe account connected to Prenotazioni Cloud.

Payment data is stored on Stripe’s servers where card numbers are encrypted on disk with the AES-256 standard. Stripe leads the industry and is certified to the strictest standards.

Yes. In the Services section you can create a promotional package and in Promotions you can notify your customers.

Certain. The reservation experience is highly customizable both in terms of graphics and rules of use.

Yes. You can generate both monetary and service-related gift cards and they can be purchased by your customers or issued from the back-office.

At the manager’s discretion, a customer area can be activated.

Yes. The software allows simultaneous access to the platform.

Access is provided as manager and as operator.

Yes. In the Statistics section there are a series of reports that can be exported and used for your needs.

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