BOOKING SOFTWARE FEATURES
Every booking, communication, and payment in the same flow.
Not just a calendar, but a system that connects availability, customers, staff, resources, communications, and payments.
Turn on the tools your business needs and manage the entire journey from a single dashboard.
FROM FIRST CONTACT TO FULL CONTROL
The tools work together
A booking isn’t an isolated element: it depends on what you offer, on who or what is available, on the rules you’ve set, and on communication with the customer.
Prenotazioni Cloud keeps this information connected, reducing repeated data entry, manual checks, and switching between different tools.
Make what you offer bookable
Services, treatments, procedures, tables, classes, events, spaces, or resources.
Apply availability and rules
Staff, professionals, instructors, rooms, tables, courts, treatment rooms, and equipment.
Communicate and confirm
Durations, capacity, minimum notice, confirmation, cancellation, deposit, or card guarantee.
Collect payments and stay in control
Online payments, prepaid packages, gift cards, and services sold in advance.
KEY FEATURES
Explore the tools of the piattaforma
Each area can be configured to fit your industry. The dedicated pages explain in detail how it works, the benefits, and the use cases.
MANAGE BOOKINGS
Online bookings and calendar
From customer to staff: collect requests from multiple channels and keep every appointment in the same calendar.
Availability is calculated based on duration, lead time, resources, staff, capacity, and your business’s rules.
- Custom public page with bookings available 24/7
- Daily and weekly calendar with quick entry and editing
- Durations, intervals, minimum notice, confirmation, and cancellation
- Availability linked to services, staff, resources, and capacity
MANAGE PAYMENTS
Payments, deposits, and guarantees
Reduce no-shows and administrative work: define when to require a payment, a deposit, or a card guarantee.
Online payments can go directly through your Stripe account, keeping booking and payment linked.
- Deposit, advance payment, or full payment online
- Card guarantee and dedicated rules for bookings
- Prepaid packages, gift cards, and tickets based on your industry
- Payment status and payment history in the same flow
COMMUNICATE AUTOMATICALLY
Confirmations, reminders, email, and WhatsApp
Inform the customer at the right moment: send confirmations, reminders, and updates without preparing every message by hand.
Communications stay linked to the booking and help reduce missed appointments, phone calls, and no-shows.
- Automatic confirmations after booking
- Scheduled reminders via email and WhatsApp
- Messages for changes, cancellations, and request status
- Operational communications and summaries for staff
ADD A BOOKING CHANNEL
Reserve with Google
For restaurants: let customers book directly from Google Search and Google Maps, using the availability configured in Prenotazioni Cloud.
The request enters the same system as bookings received from the website, phone, or staff.
- Booking directly from Google Search and Google Maps
- Availability updated based on seatings, covers, and rules
- Synchronized creation, changes, and cancellations
- No manual re-entry into a separate calendar
ORGANIZE YOUR WORK
Staff, resources, locations, and roles
Shape the platform around your organization: link services, availability, and bookings to the people, spaces, or resources actually involved.
Each user accesses the information and activities consistent with their role.
- Staff, professionals, instructors, and collaborators
- Tables, treatment rooms, courts, rooms, and other bookable resources
- Separate calendars, availability, and access by role
- Management of multiple locations and structured organizations
KNOW AND IMPROVE YOUR BUSINESS
Customers, reports, and automation
Turn bookings into useful information: review history, behavior, and activity status without piecing data together from different sources.
Reports and automated processes help staff focus on exceptions rather than repetitive tasks.
- Customer records linked to bookings and payments
- History, cancellations, no-shows, and operational information
- Daily reports and useful data to track performance
- Automation for reminders, checks, and recurring tasks
ONE PLATFORM, DIFFERENT WORKFLOWS
The same foundation adapts to your settore
Services, availability, and capacity mean different things for every business. The platform combines the same tools into specific configurations, without forcing everyone into the same operating model.
Tables, seatings, and covers
Set hours, durations, capacity, staff, and resources. The customer only sees what they can actually book.
Staff and professionals
Choose instant or approval-based booking, minimum notice, required details, and cancellation terms.
Resources, spaces, and capacity
Send confirmations and reminders and, when needed, request a deposit, payment, or card guarantee.
Events, participants, and tickets
View calendar, customers, payments, and reports from a single dashboard, with dedicated access for staff too.
Not sure which features to start with?
We start from how you currently handle requests, availability, customers, and payments. We can help you find the simplest configuration, avoiding unnecessary features and manual tasks that can be automated.