PAYMENTS, DEPOSITS, AND GUARANTEES
Protect your bookings and simplify payments.
Request a payment, a deposit, or a card guarantee when the service, the event, or the number of participants makes it necessary.
The customer pays online through Stripe, and the status stays linked to the booking.
FROM RULES TO PAYMENT
Payment becomes part of the booking journey
Not every business has the same needs. You can leave a booking free, request a deposit, collect the full amount, or use a card guarantee only in the cases where it’s needed.
Fewer last-minute no-shows
Deposits and guarantees increase the customer's commitment when the booking ties up important resources.
Integrated online payments
The customer completes payment within the intended journey, through your Stripe account.
Flexible rules
Choose which services require payment, a deposit, or a guarantee, and which remain freely bookable.
Status always clear
Booking and payment stay linked to make it easier for staff to check and operate.
CONFIGURE THE MOST SUITABLE METHOD
From free booking to completo payment
The payment method can change depending on the service, the value of the booking, the industry, or the business’s commercial rules.
RULES BY SERVICE
Decide when to request payment
Apply the most suitable method without forcing the same rule on every booking.
- Booking without payment
- Deposit to confirm the commitment
- Full or partial advance payment
- Card guarantee in the cases where it's needed
ONLINE PAYMENTS
Collect payments through your Stripe account
Payment is handled with Stripe and linked to the booking, avoiding manual steps between different systems.
- Connecting the business's Stripe account
- Secure online payment journey
- Transaction status linked to the booking
- Consistent management across configured locations and services
DEPOSIT AND PREPAYMENT
Reduce risk on higher-stakes bookings
Request an amount when you need to block a table, a professional, a resource, a seat, or an entire service.
- Amount defined based on configuration
- Applied only to the relevant services
- Confirmation linked to the payment outcome
- Greater protection for high-demand businesses
CARD GUARANTEE
Confirm the commitment without charging right away
When provided for in the flow, collect a card guarantee while keeping the booking separate from an immediate payment.
- Guarantee requested before confirmation
- Selective use based on the business's rules
- A clear experience for the customer
- Status visible to authorized staff
ON-SITE MANAGEMENT
Also record cash, card terminal, and partial payments
Staff can keep the payment status up to date even when the payment happens outside the online journey.
- Cash and card terminal payments recordable by staff
- Stripe payments linked automatically
- Management of partial amounts
- Status consistent with the booking
OPERATIONAL CONTROL
View booking and payment in the same place
Avoid manually reconstructing who has paid, how much is still due, and which method was used.
- Payment status immediately visible
- History linked to the customer and the booking
- Information available to authorized staff
- Summaries useful for day-to-day tasks
RELATED FEATURES
Connect payments to the rest of the processo
Payments and deposits work even better when availability, communications, organization, and data are all managed on the same platform.
Online bookings and calendar
Collect requests from multiple channels and keep every appointment in the same calendar.
Email and WhatsApp
Send confirmations, reminders, and updates without preparing every message by hand.
Staff, resources and locations
Coordinate people, spaces, roles, and facilities with consistent calendars and availability.
Customers, reports and automation
Review history and summaries and automate recurring operational tasks.
Want to protect your bookings without complicating the journey?
We’ll configure together which services require a deposit, a payment, or a guarantee, and which can remain freely bookable.