// sending notifications via WhatsApp
To take full advantage of the WhatsApp notifications feature in Cloud Bookings, you need to activate the feature (Whatsapp Notifications) in the “Customization” panel.
The next step will be to onboard your WhatsApp number.
This will allow the manager to send notifications from their WhatsApp number and maintain a history of conversations with customers.
What you need to know about your WhatsApp number and how to onboard.
Below is an example of how to view the history of WhatsApp messages exchanged with customers.
